Norwich city-centre address providing various mail handling services.

What is a Virtual Office Address?

It varies from provider to provider but in essence they are addresses that belong to a company that allow others to use it as though it were their own. In Delocate’s case, we provide a virtual trading address only as we’ve identified a problem with the mass registering of companies at a single address. If a company conducts themselves unfavourably, it can effect the credit and legal stature of the businesses registered at that address. For this reason we advise our clients be very conscious of where they register their business with Companies House and think twice about using addresses such as coworking spaces and serviced offices.

What are the benefits of a Virtual Office Address?

Virtual office addresses provide many of the benefits of having an office without the physical space, allowing people to experience the benefits without the cost!

  1. You appear to have a City Centre office which gives your clients the impression that you are a larger organisation than perhaps you are.
  2. We can handle your mail for you. Whether you just want us to hold onto it until you collect it, scan and action it, or various levels in between, we can make your life easier.
  3. Google (and other search engines) use your address as part of their search algorithms. If someone in Norwich searches for a tradesman and you live in the suburbs, even if you state on your page that you cover Norwich, the algorithms will rate you below someone who’s trading address is more local.
  4. Give your business a ‘presence’ in a second location. For example, if you’re based in Cambridge but want to target the Norwich market you can use our address to be closer to your target clients. (Right now we only have our Norwich office but hope soon to have many more locations.)

What happens to my post?

By default, we’ll alert you to all mail received so that you can collect it. Mail will be stored for 30 days and then forwarded to your prefered address for an administrative charge of £5+VAT plus the cost of first-class postage. Alternatively, we offer a range of mail handling services.


Use our address as the address you publicise on your website, business cards, invoices, etc. We’ll alert you to all mail you receive so you can collect it.
Please note that we do not allow our clients to use our address as their registered address (i.e. for Companies House or HMRC purposes). (See above why this is.)

Paid monthly: £25
Paid annually: £250

¹As the majority of our customers are VAT registered prices are shown exclusive of VAT.